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5-2 Solving System Problems
You may occasionally encounter a problem with the system. In most
cases, the problem is one that you can solve yourself.
The system has a built-in program that automatically checks its
components when the system is powered on. If there is a problem, the
system displays an error message. If this happens, follow any instructions
on the screen.
If screen messages do not help or an error message does not appear, refer
to the information in this chapter to help determine and solve the problem.
If information in this chapter doesn’t solve the problem, see Chapter 6 for
Technical Support Center help.
Solutions to Common Problems
See the following sections to match your problem area and view the
possible causes and solutions.
When trying to solve problems, you should note what the system was
doing when the problem occurred and what you attempted to do to correct
the problem. This information is useful if you request assistance.
System Problems
Check the following list to match your problem and see the possible cause
and solution.
No power and power lamp not lit.
Check that system power is on.
Check that the AC power cord is plugged into the system power
socket on the system unit and into a live, properly grounded AC power
outlet or surge protector.
Check the outlet or surge protector by plugging in a lamp.
Non-System Disk error message displays when the system is
started.
You have a diskette in the diskette drive, and the diskette drive is set
before the hard drive in boot order. Remove the diskette from the
drive and restart the system.