Filter
Top Products
Reference Guide for the Model RP114 Web Safe Router
11-2 Troubleshooting
Test LED Never Blinks or LED Stays On
When the router is turned on, the Test LED blinks for about 30 seconds at a rate of approximately
0.5 Hz and then turns off. If the Test LED does not blink, or if it stops blinking and stays on, there
is a fault within the router.
If you experience problems with the Test LED:
• Cycle the power to see if the router recovers and the LED blinks for the correct amount of
time.
If the error persists, you might have a hardware problem and should contact technical support.
LNK/ACT LEDs Not On
If either the LAN LNK/ACT LED or WAN LNK LED does not light when the Ethernet connection
is made, check the following:
• Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
• Make sure that power is turned on to the connected hub or workstation.
• Besureyouareusingthecorrectcable:
— When connecting the router’s WAN port to a cable or DSL modem, use the cable that was
supplied with the cable or DSL modem. This cable may be a standard straight-through
Ethernet cable or an Ethernet crossover cable.
Troubleshooting the Web Configuration Interface
If you are unable to access the router’s Web Configuration interface from a PC on your local
network, check the following:
• Check the Ethernet connection between your PC and the router as described in the previous
section.
• Make sure your PC’s IP address is on the same subnet as the router. If you are using the
recommended addressing scheme, your PC’s address should be in the range of 192.168.0.2 to
192.168.0.32. Refer to “Verifying TCP/IP Properties (Windows)“ on page 3-4 or “Verifying
TCP/IP Properties (Macintosh)“ on page 3-6 to find your PC’s IP address. Follow the
instructions in Chapter 3 to configure your PC.