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Reference Guide for the Model RP114 Web Safe Router
11-6 Troubleshooting
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
• Wrong physical connections
— Make sure the LAN LNK/ACT LED is on. If the LNK/ACT LED is off, follow the
instructions in “LNK/ACT LEDs Not On”onpage 11-2.
— Check that the corresponding Link LEDs are on for your network interface card and
for the hub ports (if any) that are connected to your workstation and router.
• Wrong network configuration
— Verify that the Ethernet card driver software and TCP/IP software are both installed
and configured on your PC or workstation.
— Verify that the IP address for your router and your workstation are correct and that the
addresses are on the same subnet.