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How to get help 21
• Release Notes for the Nortel Secure Network Access Solution,
Software Release 1.6.1 (NN47230-400),
• Release Notes for Enterprise Switch Manager (ESM), Software
Release 5.2 (209960-H),
• Using Enterprise Switch Manager Release 5.1 (208963-F),
• Nortel Secure Network Access Switch Configuration — Using the BBI,
(NN47230-500).
Online
To access Nortel technical documentation online, go to the Nortel web site:
h
ttp://www.nortel.com/support
You can download current versions of technical documentation. To locate
documents, browse by category or search using the product name or
number.
You can print the technical manuals and release notes free, directly from
the Internet. Use Adobe* Reader* to open the manuals and release
notes, search for the sections you need, and print them on most standard
printers. Go to the Adobe Systems site at h
ttp://www.adobe.com to
download a free copy of Adobe Reader.
How to get help
If you purchased a service contract for your Nortel product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel service program, use the h
ttp://www.nortel.com/h
elp web page to locate information to contact Nortel for assistance:
•
To obtain Nortel Technical Support contact information, click the
CONTACT US link on the left side of the page.
• To call a Nortel Technical Solutions Center for assistance, click the
CALL US link on the left side of the page to find the telephone number
for your region.
An Express Routing Code (ERC) is available for many Nortel products and
services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate the
ERC for your product or service, go to the h
ttp://www.nortel.com/helpweb
page and follow these links:
Nortel Secure Network Access Switch
Using the Command Line Interface
NN47230-100 03.01 Standard
28 July 2008
Copyright © 2007, 2008 Nortel Networks
.