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C9300/C9500 Troubleshooting • 369
Troubleshooting
LCD MESSAGES
The liquid crystal display (LCD) on the control panel indicates the
printer status and if there is a problem with the printer. Status and
error messages are listed below together with an explanation of what
each message means:
LCD Message Meaning
***** DRUM NEAR LIFE
An image drum is nearing the end of its life.
(***** indicates color)
***** EMPTY
Warning that Tray ***** is empty. MP Tray is Tray
0.
***** NEAR END
The paper in the selected ***** is nearly finished.
(***** indicates paper tray).
***** TONER LOW
Toner is low (***** indicates color).
***** TONER SENSOR
ERROR
Error with the toner sensor (***** indicates
color). Call for service.
BELT UNIT MISSING
Transfer belt unit is missing.
CANCELLING JOB
Cancelling the current job.
CENTRO I/F ERROR
Centronics interface error (parallel interface).
CHANGE ***** IMAGE DRUM
Change the image drum (***** indicates color).
CHANGE BELT UNIT
Change the transfer belt.
CHANGE FUSER UNIT
Change the fuser unit.
CHANGE PAPER TO *****
Paper must be changed to correct paper size
and/or media type (***** indicates size or media
type).
CHECK *****
Check Tray ***** for paper jam. MP tray is Tray
0.
CHECK BELT UNIT
Check the transfer belt for paper jam, correct
installation, etc.
CHECK DUPLEX
Check the duplex unit for paper jam, correct
installation, etc.