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C9300/C9500 Troubleshooting • 379
7. Check the duplex unit
a. Open the small front cover and pull on the blue handle to slide
the duplex unit and paper tray out.
b. Lift the duplex top cover and remove any jammed paper.
c. Close the duplex top cover and slide the duplex unit/paper tray
back into the printer.
d. Close the small front cover.