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C9300/C9500 Troubleshooting • 391
Toner rubs off the printed surface.
Possible cause Remedy
Media Weight and Media Type
settings may not be appropriate.
Set the value of media weight to the
next heaviest one.
Packing materials left on the fuser
when it was installed.
Careful! Fuser may be HOT! Open the
top cover and check to be sure that all
packing materials were removed from
the fuser. To remove the fuser, see
“Changing the fuser unit” on page 363.