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Troubleshooting (Advanced)
*8
Windows XP: [start]
Others
No response. Press
Ctrl
+
Shift
+
Esc
to open Task Manager and close the software
application.
An input screen (e.g., password input screen at startup) may be hidden behind
another window. Use
Alt
+
Tab
to check.
Shut down by sliding and holding the power switch for 4 seconds or longer, and
turn on the computer and open the application again. If Windows runs correctly,
but the application software does not start, click (Start)
*8
- [Control Panel] -
[Uninstall a program] and remove the failing application software, then reinstall
the application software.