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Clearing a Duplex Unit/Kit Jam Problem Solving
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Clearing a Duplex Unit/Kit Jam
Perform this procedure only when the message CLEAR DUPLEX UNIT/KIT
JAM is displayed on the Control Panel.
CUTION
DO NOT open the Duplex Unit/Kit unless directed to do so from the Printer
Control Panel. Opening the Duplex Unit/Kit at any other time could create a
paper jam.
1. Slowly open the Duplex Unit/Kit all the way.
2. Remove the jammed paper and any paper that is creased or torn.
Ensure that there are no pieces of torn paper remaining in the tray.