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11. Help
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11 Help
11.1 Error messages – Reports
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending
and journal reports (page 35).
Message Code Cause & Solution
COMMUNICATION ERROR 40-42
46-72
FF
L A transmission or reception error occurred. Try
again or check with the other party.
43
44
L A line problem occurred. Connect the telephone line
cord to a different socket and try again.
L An overseas transmission error occurred. Try using
the overseas mode (feature #23 on page 51).
DOCUMENT JAMMED ----- L Remove the jammed document (page 75).
ERROR-NOT YOUR UNIT 53
54
59
70
L A transmission or reception error occurred because
of a problem with the other party’s fax machine.
Check with the other party.
JUNK FAX PROH. REJECT ----- L The junk fax prohibitor feature of this unit rejected
fax reception.
MEMORY FULL ----- L The memory is full of received documents due to a
lack of recording paper, a lack of ink film or a
recording paper jam. Install paper (page 16), install
ink film (page 14) or remove the jammed paper
(page 74).
NO DOCUMENT ----- L The document was not fed into the unit properly. Re-
insert the document and try again.
OTHER FAX NOT RESPONDING ----- L The other party’s fax machine is busy or has run out
of recording paper. Try again.
L The other party’s fax machine rang too many times.
Send the fax manually (page 35).
L The other party’s machine is not a fax machine.
Check with the other party.
L The number you dialled is not in service.
PRESSED THE STOP KEY ----- L{STOP} was pressed, and fax transmission or
reception was cancelled.
OK ----- L Fax transmission or reception was successful.
FC255AL-PFQX2639ZA-en.book Page 64 Friday, April 21, 2006 1:50 PM