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11. Help
68
11.3.3 Cordless handset
{REDIAL} or {PAUSE} on the
base unit does not function
properly.
L If this button is pressed during dialling, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialled will be
redialled.
The receiving mode does not
function properly.
L The Distinctive Ring is set (feature #31 on page 52).
During programming, I
cannot enter the code or ID
number.
L All or part of the number is the same as another code or ID. Change the
number:
– remote operation ID (code): page 48, or feature #11 on page 51.
– fax activation code: feature #41 on page 53.
– auto disconnection code: feature #49 on page 54.
The ink film runs out quickly. L Even if there are only a few sentences, every page that comes out of the
machine is considered a full page.
L Turn OFF the following features:
– sending report: feature #04 on page 50.
– journal report: feature #22 on page 51.
– Caller ID list: feature #26 on page 52.
The base unit beeps. L The memory reception alert of feature #44 is ON (page 53), and the unit has
a document in memory. Press {STOP} to stop the beeps, then see the
displayed message instructions to solve the problem.
The speakerphone is not
working.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
I cannot page a cordless
handset or base unit.
L The cordless handset is too far from the base unit.
The unit does not display the
caller’s name and/or
telephone number.
L You need to subscribe to a Caller ID service.
L Other telephone equipment may be interfering with your phone. Disconnect
it and try again.
L Other electrical appliances connected to the same outlet may be interfering
with the Caller ID information.
L Telephone line noise may be affecting the Caller ID information.
L The caller requested not to send his/her information (page 28).
L If a call is being transferred to you, the caller information will not be
displayed.
The display exits the Caller ID
List while viewing caller
information.
L Do not pause for over 1 minute on the cordless handset or 3 minutes on the
base unit while viewing.
Problem Cause & Solution
The cordless handset does
not work.
L Make sure that the battery is installed correctly (page 16) and fully charge
it (page 18).
L Clean the charge contacts and charge again (page 18).
L Turn the cordless handset power OFF, then ON (page 18).
L Check that the power cord is connected properly.
L The cordless handset has not been registered to the base unit. Register the
cordless handset (page 59).
L Re-install the batteries (page 16) and fully charge them.
The cordless handset display
is blank.
L The cordless handset is in screen saver mode (page 18). Press {ih} to
activate the cordless handset display again.
L The cordless handset is not turned ON. Turn the power ON (page 18).
Problem Cause & Solution
FC255AL-PFQX2639ZA-en.book Page 68 Friday, April 21, 2006 1:50 PM