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10. Help
106
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10.3.8 If a power failure occurs
L The unit will not function.
L The unit is not designed for making emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
L Fax transmission and reception will be interrupted.
L If delayed transmission (feature #25 on page 80) is programmed and a power failure prevents the
document from being sent at the set time, the document will be sent after power is restored.
L If any fax documents are stored in the memory, they will be lost. When power is restored, a power
down report will be printed stating which documents in memory have been erased.
I cannot listen to
messages from a remote
location.
L Press the remote operation ID (code) correctly and firmly (feature
#11 on page 79, or feature 063 on page 89).
L The unit is not in TAM/FAX mode or TAM ONLY mode. Change to
TAM/FAX mode (page 59) or TAM ONLY mode (page 61).
I cannot operate the
answering machine with
the handset.
L Someone is operating the answering machine.
L You are too far from the base unit. Move closer to the base unit.
During message
playback, the unit rings.
L A call is being received. To answer the call, if you are using the
base unit, press {SP-PHONE}, {LINE1} or {LINE2} on the base
unit. If you are using the handset, press {TALK}, {SP-PHONE},
{LINE1} (soft key) or {LINE2} (soft key) on the handset. For
playback, start again from the beginning after hanging up.
The Ringer/Message alert
indicator flashes slowly
when the handset is not
ringing and in use.
L This is normal. The message alert is turned ON and new
messages have been recorded. Turn the message alert OFF
(feature 0# on page 90) or listen to the new messages (page 68,
70).
Caller ID information does
not display during
message playback.
L The caller information will not be displayed
– if a message is recorded by using {MEMO} (page 72), or
– if a call is transferred to the answering machine and the caller
leaves a message (page 69).
{MESSAGE} indicator still
flashes even if you have
listened to all new
messages.
L The other line has new messages. Select that line by pressing
{LINE SELECT}, then play back the new messages (page 68).
L If you selected lines to play back messages, memo messages will
not be played. Play back messages without selecting lines first
(page 68).
Memo messages are not
played after pressing
{MESSAGE}.
L You may have pressed {LINE SELECT} before pressing
{MESSAGE}. Press {MESSAGE} again without pressing {LINE
SELECT} (page 68).
Problem Cause & Solution
FG6550-PFQX2225ZA-en.book Page 106 Monday, August 8, 2005 8:16 PM