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10. Help
95
For assistance, please visit http://www.panasonic.com/consumersupport
10.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
10.2.1 Base unit
Display Cause and Solution
“BUSY” L The called handset is in use.
L Other users are using the line(s). Wait until {LINE1} or {LINE2}
turns OFF.
L The handset you tried to copy phone book items to is in use.
L The handset you are calling is too far from the base unit.
L Privacy mode is turned ON for the call you tried to join (page 52).
“CALL SERVICE” L There is something wrong with the unit. Contact our service
personnel.
“CHECK DOCUMENT” L The document was not fed into the unit properly. Re-insert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (page 110) and try again.
L Attempted to send a document longer than 600 mm (23
5
/
8
"). Press
{STOP} to remove the document. Divide the document into two or
more sheets, and try again.
“CHECK MEMORY” L The base unit memory (telephone numbers, parameters, etc.) has
been erased. Re-program.
“CHECK PAPER” L The recording paper is not installed or the unit has run out of paper.
Install paper and press {START} to clear the message.
L The recording paper was not fed into the unit properly (page 109).
Reinstall paper (page 17) and press {START} to clear the
message.
L The recording paper has jammed near the recording paper
entrance. Clear the jammed paper (page 107) and press {START}
to clear the message.
“COVER OPEN”
“CHECK FILM”
L The covers are open. Close them.
L The ink film is empty. Replace the ink film with a new one (page
16).
L The ink film is not installed. Install it (page 14).
L The ink film is slack or creased. Tighten it (see step 5 on page 15).
“DENIED” L When you tried to monitor an extension, the room monitor feature
of the destination extension was set to OFF (page 53).
“FAX IN MEMORY” L The unit has a document in memory. See the other displayed
message instructions to print out the document.
“FAX MEMORY FULL” L The memory is full of received documents due to a lack of
recording paper, a lack of ink film or a recording paper jam. Install
paper (page 17), install ink film (page 14) or clear the jammed
paper (page 107).
L When performing memory transmission, the document being
stored exceeded the memory capacity of the unit. Send the entire
document manually.
FG6550-PFQX2225ZA-en.book Page 95 Monday, August 8, 2005 8:16 PM