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41–72
FF
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54, 59
70
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100
OperationsError Messages
For Fax Advantage Assistance, Call 1-800-435-7329.
Communication message
Error
code
Cause & Remedy
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PC FAIL OR BUSY
PRESSED THE STOP KEY
THE COVER WAS OPENED
OK
Reports!
If your unit cannot send a fax, check the following.
–The number you dialed is correct.
–The other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the sending and journal
reports (p. 54, 55).
≥A transmission or reception error occurred. Try again or check
with the other party.
≥The document is jammed. Remove the jammed document
(p. 114).
≥A transmission or reception error occurred because of a problem
with the other party’s fax machine. Check with the other party.
≥The document was not received due to memory being full.
≥The document was not fed into the unit properly. Reinsert the
document and try again.
≥The other party’s fax machine was busy or ran out of recording
paper. Try again.
≥The document was not fed properly. Reinsert the document and
try again.
≥The other party’s fax machine rings too many times. To send a
fax manually, dial the number, confirm the fax tone, and press
(START/SET/COPY).
≥The other party’s machine is not a facsimile. Check with the other
party.
≥The number you dialed is not in service.
≥The fax function cannot be operated by the PC. The RS232C
cable is not connected correctly, or the software is not running on
the PC.
≥The (STOP) button was pressed and fax communication was
canceled.
≥The cover was opened. Close it and try again.
≥Fax communication was successful.