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Troubleshooting (Advanced)
Refer to the following instructions when a problem occurs. If the remedies indicated in the chart do not solve the problem,
contact Panasonic Technical Support. For a software problem, refer to the instruction manual of the software.
• To check the computer’s usage status (Î page 82).
Shut Down
Cannot shut down or restart Windows. z Remove USB devices.
z It may take 1 or 2 minutes to shut down.
Standby or Hibernation
Cannot enter standby or hibernation. z Remove USB devices temporarily. If the problem persists, restart the computer.
z It may take 1 or 2 minutes to enter standby or hibernation.
z The computer does not enter standby or hibernation immediately after
resuming. Wait approximately 1 minute.
Cannot enter standby or hibernation
automatically.
z Disconnect peripheral devices.
z If you connect to a network using wireless LAN function, select the profile and
connect to the access point (Î page 56).
z If you do not use wireless LAN function, turn off wireless LAN function (Î page
52).
z Make sure that you are not using any software that regularly accesses the flash
memory.
Sound
No sound.
z Press
Fn
+
A
() or
Fn
+
S
( ) to cancel mute.
*1
z Restart the computer.
*1
For Numeric keyboard model :
Fn
+ () or
Fn
+
7
()
Distorted sound. z Performing
Fn
key combinations sometimes causes sound distortion. Stop and
restart playback.
Cannot change the volume by press-
ing
Fn
+
A
() or
Fn
+
S
().
*2
*2
For Numeric keyboard model :
Fn
+ () or
Fn
+
7
()
z Activate the Windows sound function. When it is not active, the volume does
not change even if is displayed.
"There was an error updating the reg-
istry" appears when Sound Recorder
is started.
z Sound Recorder is started by a limited account user whose language setting is
not the same as the administrator user who last started Sound Recorder. This
does not affect the operation.