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4-14 Diagnostics/Troubleshooting
GigWorks MkII-16 Switch Model MKII-BASE16
59003-01 Rev. A Installer's/User's Manual
b. If the Heartbeat LED is blinking an error code of eight (8), there is a
problem with one or more GBICs.
1. Press the Continuous Test button to place the Switch back in its
normal operative (OP) mode. The Switch will read its error log, find
one or more bad GBICs, and blink the appropriate port Logged-in
LEDs.
2. You may have the ability to temporarily work around a bad GBIC if
you don’t need all 16 ports. Therefore, take note of the bad GBIC,
replace it if you have a spare, or notify Ancor Customer Service or
your authorized maintenance provider. Go to Step 5.
c. If the Heartbeat LED is blinking an error code other than eight (8), take note
of the error code and notify Ancor Customer Service or your authorized
maintenance provider.
If the Switch is operable (refer to the error codes described earlier in this
section.) you may want to use it until you get a replacement. If so, go to
Step 5. Otherwise wait for service.
If the Switch is not operable or you do not want to temporarily operate with
a degraded Switch until service action takes place, notify Ancor Customer
Service or your authorized maintenance provider and wait for service. Do
not go to Step 5.
Step 5
Remove and save the Loopback plugs and replace the cables, if any, (making any
temporary changes in order to work around a failing port(s) discovered in Step 4).
This completes the Continuous Test procedure.
Continuous Test