GigWorks MkII-16 Switch Model MKII-BASE16
Installer's/User's Manual 59003-01 Rev. A
Switch Management 3-17
Switch Utilities — Diagnostics Trace
Diagnostics Trace
Diagnostics Trace Overview
The Diagnostics Trace tab allows Ancor service personnel to follow the progress
of selected operations as they proceed through the Switch. This tab is included in
the Switch Utilities for the customer because at some point, if you are
experiencing problems, an Ancor Service engineer may ask you to perform a
Diagnostics Trace, read the results, and send them back to the factory. Therefore,
use this tab only under the direction of Ancor Customer Service personnel.
A typical Diagnostics Trace scenario follows (Refer to Figure 3-5):
1. Press the Enables radio button to enable the Enables display and controls.
2. Use the Enables controls to read the current list of Diagnostics Trace
functions from the Switch.
3. Press the Trace Clear button to clear the Switch’s Diagnostics Buffer.
4. Use the Enables controls to select (highlight) one or more of the
Diagnostics Trace functions. Selecting a time stamp is optional (in the list
of functions).
5. Use the Enables controls to apply the selected Diagnostics Trace functions
to the Switch. This clears the Diagnostics Trace buffer (if you had it
selected in the list of functions) and activates the selected Diagnostics Trace
operations in the Switch. At this point the Switch is logging the progress of
the enabled Diagnostics Trace functions into the Diagnostics Trace Buffer.
The Ancor service engineer may have you perform a specific operation like
attempt a login from a node connected to the Switch or communicate
between devices interconnected through the Switch.
6. (Refer to Figure 3-5) Press the Display radio button to enable the Display
controls.
7. Use the Display controls to read and display the Switch’s Diagnostics Trace
Buffer.
8. Use File>Save to save the Display to a file.
9. Use the Enables controls to read the current list of Diagnostics Trace
functions from the Switch. This list will have the enabled Diagnostics Trace
functions highlighted.
10. Click the highlighted Diagnostics Trace functions to disable them.
11. Apply the list to the Switch with all Diagnostics Trace functions disabled
(not highlighted). This disables all Diagnostics Trace functions in the
Switch. After applying the list to the Switch, you may perform a Read
operation just to make sure the the list comes back from the Switch with all
the Diagnostics Trace functions clear (not highlighted).
12. Ancor Customer Service will explain how and where to send the file of the
Diagnostics Trace Buffer.