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Troubleshooting
102
5
“
Self checking...
”
appears.
The machine is preforming
image adjustment opera-
tions.
The machine may perform periodic
maintenance during operations. The
frequency and duration of mainte-
nance depends on the humidity,
temperature, and printing factors
such as number of prints, paper
size, and paper type. Wait for the
machine to get ready.
The original images are
printed on the reverse side
of the paper.
You may have loaded the
paper incorrectly.
Load paper into the large capacity
tray (LCT) and a bypass tray with
the print side up, or into a paper
tray with the print side down. See
p.105 “B Loading Paper”.
Misfeeds occur frequently. The side guides of the pa-
per tray may not be locked
or may not be set properly.
Check the side guides are locked
and set properly. See p.124 “Chang-
ing the Paper Size”.
The end guide of the paper
tray may not be locked.
Check that the end guide is locked.
See p.124 “Changing the Paper
Size”.
You may have loaded pa-
per whose size cannot be
detected automatically.
When you use paper of a size that
cannot be detected automatically,
set the paper size. See p.58 “Tray Pa-
per Size: (Tray 2-3)”, p.176 “Copy
Paper”.
The saddle stitching staple
cartridge for the Finisher
MEC BK (Saddle Stitch)
has been removed.
Reset the saddle stitching staple car-
tridge. See p.126 “d Adding Sta-
ples”.
The specified paper size
differs from the actual size
of the paper loaded in the
paper tray.
Press the {
{{
{Clear/Stop}
}}
} key. When
copying stops, select the appropri-
ate paper type with User Tools, or
use the appropriate paper.
An error message remains,
even after the misfed paper
is removed.
When a misfeed message
appears, it remains until
you open and close the cov-
er, as required.
Clear misfed paper and open and
close the front cover. ⇒ p.114 “x
Clearing Misfeeds”
Cannot duplex print You cannot use the paper
in the bypass tray for du-
plex printing.
For duplex printing, select Tray 1-3
in Copier mode or with the printer
driver.
The setting for the Paper
Type: Tray 1-3 is “1 Sided
Copy”.
Select “2 Sided Copy” for Paper
Type: Tray 1-3. See p.58 “Paper
Type: (Tray 1-3, LCT)”.
During saddle stitching,
paper comes out open and
not neatly stacked.
Depending on the type of
paper, the paper may
spring open after it is fold-
ed.
Select a paper type that does not
spring back easily .
The user code entry dis-
play appears.
Users are restricted by user
codes.
Enter the user code (up to 8-digits),
and then press [#].
Machine Status Problem/Cause Action
VenusC1_GB_zen_Pre_FM.book Page 102 Tuesday, January 17, 2006 3:27 PM