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Troubleshooting When Using the Copy Function
22
2
❖ Stamp
❖ Combine
❖ Duplex
When using the Margin
Adjustment function,
parts of the original im-
age are not copied.
There is a lack of margin
space on the opposite side
of the binding position.
Set a narrower margin with User Tools.
You can set the width between 0 - 30
mm (0" - 1.2").
See “Front Margin: Left / Right”, “Back
Margin: Left / Right”, “Front Margin:
Top / Bottom”, and “Back Margin: Top
/ Bottom”, General Settings Guide.
When using the Image
Repeat function, the orig-
inal image is not copied
repeatedly.
You selected copy paper
the same size as the orig-
inals, or you did not se-
lect the proper
reproduction ratio.
Select copy paper larger than the origi-
nals or select the proper reproduction
ratio.
Problem Cause Solution
The stamp position is
wrong.
The paper orientation is
wrong.
Check the paper orientation and stamp
position.
Problem Cause Solution
Copies made with the
Booklet or Magazine
function cannot be folded
into a book correctly.
You selected a setting
(“Open to Left” or “Open
to Right”) that does not
match the orientation of
originals.
Change the setting. See “Orientation:
Booklet, Magazine”, General Settings
Guide.
When using the Combine
function, parts of the im-
age are not copied.
You specified a repro-
duction ratio that does
not match the sizes of
your originals and copy
paper.
When you specify a reproduction ratio
using the Manual Paper Select function,
check that the ratio matches your origi-
nals and the copy paper. Select the cor-
rect reproduction ratio before using the
Combine function.
Copies are not in correct
order.
You placed the originals
in the incorrect order.
When placing a stack of originals in the
ADF, the last page should be on the bottom.
If you place an original on the exposure
glass, start with the first page to be copied.
Problem Cause Solution
Cannot print in duplex
mode.
You have loaded paper
on the bypass tray.
Remove paper loaded on the bypass
tray. Load paper in another tray.
Cannot print in duplex
mode.
You have loaded paper
exceeding 90 g/m
2
.
Change the paper.
Cannot print in duplex
mode.
You have selected a tray
which is set to [1 Sided
Copy] in [Tray Paper Set-
tings] in [System Settings].
Set the tray to [2 Sided Copy] in [Tray Pa-
per Settings] in [System Settings]. See “Pa-
per Type: Tray 1-4”, General Settings
Guide.
Problem Cause Solution