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When You Cannot Print
51
4
Reference
“Turning On the Power”, About This Machine
“Connecting the Machine”, General Settings Guide
“Interface Settings”, General Settings Guide
“Printing the Configuration Page”, General Settings Guide
Printing does not start. If the machine is using
wireless LAN, the receiv-
er's MAC address may
be preventing communi-
cation with the access
point.
Check access point settings when in the
infrastructure mode. Depending on the
access point, client access may be limit-
ed by MAC address. Also, check there
are no transmission problems between
the access point and wired clients, and
between the access point and wireless
clients.
Printing does not start. The wireless LAN inter-
face is not working.
Confirm the orange LED is lit, and the green
LED is lit or blinks during transmission.
Printing does not start. The login user name,
login password, or
driver encryption key is
invalid.
Check the login user name, login pass-
word, or driver encryption key.
Printing does not start.
Advanced encryption
has been set using the Ex-
tended Security function.
Check the settings of the Extended Secu-
rity function with the administrator.
Data In indicator does
not light up or flash.
If the Data In indicator
does not light up or flash
even after the print job
starts, the machine has
not received the data.
• When the machine is connected to a
computer via a cable, check that the
computer print port settings are cor-
rect. See p.52 “When the Data In In-
dicator Does Not Light Up or Flash”.
• When it is networked with a com-
puter, contact the administrator.
The printer function sta-
tus indicator is lit in red.
The cause is displayed
on the display of the con-
trol panel.
Check the error message on the display
panel and take required action. See p.46
“When a Message Is Displayed”.
Configuration page can-
not be printed.
A mechanical error
might have occurred.
Contact your service representative. See
“Printing the Configuration Page”, Gen-
eral Settings Guide.
Printing does not start
when using the extended
wireless LAN in Ad-hoc
mode.
The correct Communica-
tion mode is not set.
Turn the main power off and back on.
See “Turning On the Power”, About
This Machine.
Or, change the settings for [System Set-
tings], [Interface Settings], and [Network].
See “Interface Settings”, General Set-
tings Guide.
Problem Cause Solution