Filter
Top Products
When a Message Is Displayed
29
3
Check whether
there are any
network prob-
lems.
[13-10]
The alias telephone number you
entered is already registered on
the gatekeeper by another device.
• Check that the alias telephone
number is correctly pro-
grammed in IP-Fax Settings un-
der Facsimile Features. See “IP-
Fax Settings”, General Settings
Guide. You can also use the
Web Image Monitor for confir-
mation. See the Web Image
Monitor's Help.
• Consult your network adminis-
trator.
Check whether
there are any
network prob-
lems.
[13-11]
Cannot access gatekeeper. • Check that the gatekeeper ad-
dress is correctly programmed
in IP-Fax Settings under Fac-
simile Features. See “IP-Fax
Settings”, General Settings
Guide. You can also use the
Web Image Monitor for confir-
mation. See the Web Image
Monitor's Help.
• Consult your network adminis-
trator.
Check whether
there are any
network prob-
lems.
[13-17]
Registering of user name is re-
jected by SIP server.
• Check that the SIP server ad-
dress and user name are cor-
rectly programmed in IP-Fax
Settings under Facsimile Fea-
tures. See “IP-Fax Settings”,
General Settings Guide. You
can also use the Web Image
Monitor for confirmation. See
the Web Image Monitor's Help.
• Consult your network adminis-
trator.
Check whether
there are any
network prob-
lems.
[13-18]
Cannot access SIP server. • Check that the SIP server ad-
dress is correctly programmed
in IP-Fax Settings under Fac-
simile Features. See “IP-Fax
Settings”, General Settings
Guide. You can also use the
Web Image Monitor for confir-
mation. See the Web Image
Monitor's Help.
• Consult your network adminis-
trator.
Message Cause Solution