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Troubleshooting When Using the Facsimile Function
32
3
Check whether
there are any
network prob-
lems.
[15-01]
No POP3/IMAP4 server ad-
dress is programmed.
• Check that the host name or
IPv4 address of the
POP3/IMAP4 server is correct-
ly programmed using the Web
Image Monitor. See the Web
Image Monitor's Help.
• Consult your network adminis-
trator.
Check whether
there are any
network prob-
lems.
[15-02]
Cannot log on to the
POP3/IMAP4 server.
• Check that the user name and
password of the Fax E-mail Ac-
count are correctly pro-
grammed using File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
• Consult your network adminis-
trator.
Check whether
there are any
network prob-
lems.
[15-03]
No machine e-mail address is
programmed.
• Check that the machine e-mail
address is correctly pro-
grammed using File Transfer
under System Settings. See
“File Transfer”, General Set-
tings Guide. You can also use
the Web Image Monitor for
confirmation. See the Web Im-
age Monitor's Help.
Message Cause Solution