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Troubleshooting
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Troubleshooting
Printing Will Not Start................................................................................................................................................................... 79
Power Cannot Be Turned On ................................................................................................................................................. 79
Paper Will Not Feed Even When the Power Is On.......................................................................................................... 79
An Error Occurs......................................................................................................................................................................... 79
Points to Remember when Printer Sharing under Windows 98/Me ................................................................. 80
Paper Is Not Fed or Delivered Normally..................................................................................................................................81
Paper Jam......................................................................................................................................................................................... 82
Removing Paper Jammed in the Paper Tray (Tray 1)....................................................................................................... 82
Removing Paper Jammed in the Bypass Tray (optional)................................................................................................. 83
Removing Paper Jammed under the Top Cover................................................................................................................ 86
Removing Paper Jammed around the Guide Board .........................................................................................................87
Removing Paper Jammed in the Duplex Unit..................................................................................................................... 89
Removing Paper Jammed in the Output Tray..................................................................................................................... 90
Print Results Are Not Satisfactory............................................................................................................................................... 92
Checking the Condition of the Printer.................................................................................................................................. 92
Printing Is Uneven, Too Heavy, or Too Light............................................................................................................. 92
Dirty or Blotted Prints ...................................................................................................................................................... 93
Checking the Printer Driver Setting....................................................................................................................................... 93
Changing the Printer Driver Setting............................................................................................................................. 93
Colours Do Not Match the Displayed Image.......................................................................................................... 95
Positions Do Not Match the Displayed Image......................................................................................................... 96
Error & Status Messages on the Control Panel .......................................................................................................................97
Status Monitor Errors....................................................................................................................................................................101
Status Monitor Does Not Open ...........................................................................................................................................101
No Response from Printer.......................................................................................................................................................101
No Paper/Tray Not Detected (Tray 1)...............................................................................................................................101
Printing by Form Feed...................................................................................................................................................102
Canceling the Print Job.................................................................................................................................................103
No Paper/Tray Not Detected (Bypass Tray)...................................................................................................................103
Press the [#Enter] key.................................................................................................................................................... 104
Paper Size Mismatch/Paper Type Mismatch (Tray 1) ..................................................................................................104
Printing by Form Feed................................................................................................................................................... 104
Canceling the Print Job.................................................................................................................................................105
Paper Size Mismatch/Paper Type Mismatch (Bypass Tray)........................................................................................106
Printing by Form Feed...................................................................................................................................................106
Canceling the Print Job................................................................................................................................................. 107