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What to Do If...
Printing goes beyond the loaded material
Has the material been loaded at an angle?
If the loaded material is not straight, it may extend outside the printing area.
In “Setup for Printing” or “Setup for Cutting,” refer to “1 Loading the Material” and load the material correctly.
The Material is not cut properly
Are the blade and blade holder installed correctly and securely?
Install these so that there is no looseness (see “Setup for Cutting -- Installing the Cutter”).
Is the blade chipped?
If it is, replace it with a new one (see “Maintenance -- Replacing the Cutter Blade”).
Check if there are any dirty deposits on the blade.
If dirty, remove and clean the blade.
Make sure you are using an appropriate cutter force setting.
Perform a “test cutting,” then adjust to the optimum cutter force (see “Setup for Cutting -- Test Cutting”).
Material feed is not smooth (slippage occurs)
Is thick material being used?
If the surface of the material rubs against the printing heads and smooth feed is impossible, then adjust the height of the printing heads
(see "User's Reference -- Adjusting the Height of the Printing Head").
When the height of the printing head has been adjusted, it is necessary to perform bidirectional correction (only when the printing
direction for [PRINT MODE] has been set to [BI-DIRECTION]). For more information about bidirectional correction, see "User's
Reference -- Making Corrections for Printing -- Bidirectional Correction."
Does a piece of flat material touch the shaft or roll material at the back of the machine?
When loading flat material, if the material touches the shaft or roll material at the back of the machine, remove the shaft and roll material.
If the material touches an obstruction while printing is in progress, normal material feed is not performed, and image quality may suffer
or the material may jam.
Is the sheet material loaded at an angle? Are the left and right edges of the material not straight?
If the material is loaded at an angle or if the left and right sides of the material are not cut straight, the location of the edges may shift as
feed is carried out. This may cause the material to rub against the inner side of the unit or be displaced from the printing/cutting area.
Is the roll material loaded correctly?
If the roll material is not loaded correctly, the material may come loose or advance at an angle. In “Setup for Printing” or “Setup for
Cutting,” refer to “1 Loading the Material” and load the material correctly.
Has the sheet loading lever been moved all the way to “LOAD?”
If the sheet loading lever is moved only part of the way, only the right-hand pinch roller is not lowered. Make sure the left- and right-
hand pinch rollers are inside the edges of the material then move the level all the way to “LOAD.”
If the material is to be advanced over a long distance,
Movable pinch roller inward slightly can help prevent the material from becoming dislodged.