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12.14 <
Troubleshooting>
Sensor failure:
[zzz]. Call for
service
There is a problem
in the sensor signal.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
Shake [xxx] toner
cartridge
The toner supply is
low.
Thoroughly roll the
new cartridge five or
six times to distribute
the toner evenly
inside the cartridge.
(Page 11.3)
Staple cartridge is
empty. Replace it
Stapler is run out. Order Staple
Cartridge.
(Page 13.2) And
replace it.
(Page 14.2)
Staple cartridge is
not installed.
Install it in finisher
The staple cartridge
is not installed.
Install the staple
cartridge following
the steps explained
on the back of the
finisher door.
(Page 14.2) If you
want to continue the
print job and
disregard of this error
message, go to
Admin Setting to
adjust the option.
(Page 10.2)
System error:
[zzz]. Please turn
off then on
There is a problem
in the system
operation.
Turn the machine off
and turn it on again. If
the problem persists,
please call for
service.
This IP address
conflicts with an IP
address already in
use. Check it
The IP address is
used in other place
elsewhere.
Check the IP address
or obtain a new IP
address.
Too much paper in
finisher stacker.
Remove printed
paper
The stacker is full of
printouts.
Remove printouts
from the stacker.
Too much paper in
output bin tray.
Remove printed
paper
The printed papers
are full on the output
tray.
Remove printed outs
from the output tray.
Transfer belt is not
valid for this
machine. Check
user? guide
The transfer belt of
the machine is not for
your machine.
Install the a
Samsung-genuine
part designed for your
machine.
Transfer belt unit
is worn. Replace it
The life of the
transfer belt expires
totally.
Replace the part with
a new one. Call for
service.
Message Meaning Suggested solutions
Waste tank is full.
Replace it
The life span of the
waste toner
container has
expired and the
printer will stop
printing until a new
waste toner
container is placed
into the printer.
Replace a waste
toner container with a
Samsung-genuine
waste toner
container.
(Page 11.7)
USE AUXILIARY
ACCESS
The credit is not
enough to access
the job according to
Foreign Device.
Insert credit into the
Foreign Device.
Message Meaning Suggested solutions