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Symptom Solution
The Power button indicator
turns amber after being
green for atime with no
video output.
l
Make sure the length of the video cable doesn’t exceed
50'(15m).
l
Turn off your computer andmake sure:
o
the video cable is correctly connected to the interactive
pen display and the computer;.
o
the video cable isn’t bent or broken and doesn’t have
bent or broken pins in either connector; and
N N OTE
If you’re using avideo cable adapter, check those
connections as well.
o
the video card in your computer is installed correctly, and
is operating properly.
l
If the problem persists, see Image Problems on page42.
The Power button indicator
is off.
l
Make sure the power cable is connected properly.
l
If the Power button indicator still doesn’t turn on, contact
SMART Technical Support.
C HA PTER 6
Troubleshootingyour SMARTPodiuminteractivepen display
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