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ILES
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ERVER
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Problem Solving with the Alive Test
The Alive Test helps determine a number of network conditions:
1. Symptom: No response with the Alive Test.
Condition:
No response is ever received during an Alive Test.
(packets received is 0).
Possible Cause:
The device does not exist or there is a cabling problem between your network management station and the
target device.
2. Symptom: No response with EliteView (main program), but responds to the Alive Test.
Condition:
A device responds to Alive Test (packets received is not 0).
Possible Causes:
a. The target device does not support SNMP.
b. The community string for the target device does not match the setting for the object in the EliteView map.
Downloading Files with the TFTP Server
Network devices frequently include embedded firmware (software stored in ROM or flash memory)
required for their operation. For example, SMC’s EZ family of manageable devices
(e.g., the EZ Stack 10) all include memory for an SNMP agent.
The trivial file transfer protocol (TFTP) is the most common standard for downloading files to network devices.
SMC uses TFTP to download files for most of its manageable networking products.
Starting the TFTP Server
To start the TFTP Server, choose TFTP Server from the Utilities menu in the main EliteView program or directly
from the EliteView program group.
Using the TFTP Server
EliteView’s TFTP Server provides a public directory for general downloading. The default directory is
C:\EV50\PUBLIC. Only files in this directory can be downloaded to a target device or transferred to another
server.