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40 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
Connecting to external interfaces
This section describes the external interfaces connected to the computer. This section includes
the following topics:
● Connecting the switch link on page 40
● Connecting to the customer network on page 40
Connecting the switch link
Use either of the following two ways to connect the CMS computer to a switch:
● TCP/IP over a dedicated local area network (LAN) segment. A LAN connection is
supported for R7 and later switch releases, and is required for CMS R12 and later.
● X.25 protocol over a hard-wired or switched link. This is not supported for CMS R12 and
later.
One CMS computer can collect data from several switches. To the CMS computer, each switch
represents one ACD. You can have all switches connected using TCP/IP, all switches
connected using X.25 protocol (not supported for CMS R12 and later), or some combination of
the two protocols.
For detailed information about how to connect and administer the switch link, see Avaya Call
Management System Switch Connections, Administration, and Troubleshooting.
Connecting to the customer network
The computer supports built-in ethernet ports that support network speeds of 10/100 Mbps. This
ethernet connection is used for CMS Supervisor, network printers, and LAN backup.