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Tally T8006e Color Laser Printers User Guide
94
Troubleshooting Jam 2
If jams occur often in the Jam 2 area, proceed to the following problem-
and-correction procedures.
Caution! Do not disassemble the printer for further troubleshooting and/
or repair. If the problem is not found and corrected after following these
troubleshooting steps, contact a Tally Service Technician.
3. Make sure that no jammed or torn pieces of paper remain in the printer.
4. Close the back cover carefully until it locks.
Jam 2 Possible Cause Correction
Paper from the paper tray
jams near the transfer
drum.
The back cover is not locked
and completely closed.
Open and close the back cover
and make sure that it is locked
into position.
Paper from a previous paper
jam is caught inside of the
printer.
Remove or release the paper.
The paper is damp from infre-
quent use of the printer.
Reload the tray with fresh
paper from new packages.
The edges of the paper are
damaged.
Make sure that paper or media
is not damaged or wrinkled.
Reload paper trays with fresh
paper from new packages.
The paper or media is the
wrong thickness for proper
printer operation.
Reload trays with the proper
paper or media.
Paper or media has been put in
the paper tray with the proper
side facing the wrong direc-
tion.
Flip the stack of paper or
material so the proper side will
accept the toner.
The printer operating environ-
ment is too hot.
Install the printer in a location
with the proper operating
environment.