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Chapter 9 Troubleshooting
99
Characters, lines, and
graphics are too dark, and/
or have black striping.
Images and backgrounds
are dirty with toner.
Characters and graphics
are dull.
The Density Adjustment is set
too dark.
Reset the Density Adjustment
to a lighter setting (page 54).
The paper is damp. Reload the tray with fresh
paper.
Paper is jammed inside of the
printer.
Remove the paper.
Improper mixing of color
toner.
Turn Black Generation on
(page 51).
The charging wire in the OPC
belt cartridge is dirty.
Clean the charging wire
(page 76).
The OPC belt is damaged, or
has deteriorated from high
usage.
Replace the OPC belt
(page 69).
The back-side of the paper
is dirty with toner.
The inside of the printer has
residual toner as a result of
extracting jammed paper.
Print several sheets to remove
residual toner.
General printing of charac-
ters and graphics is poor.
The color of printed
graphics and electronic
image differs significantly.
The electronic image is of low
resolution.
Enhance image resolution, or
replace the image with one of
acceptable resolution.
Color settings are not properly
set.
Adjust the color settings on
the Color Mode of the Color
Tab (page 53).
Characters, lines, or graph-
ics do not completely print
out.
Characters, lines, or graph-
ics are incorrectly oriented.
The linefeed is incorrect or
out of phase.
The print data is printed
without being spooled.
(Continued next page.)
The source print data was
deleted from the network dur-
ing printing.
Restore print data and repeat
printing.
The page size of the electronic
file does not match the physi-
cal dimensions of the paper to
be printed.
Adjust page sizes to match,
and check print preview.
Poor Print Quality Possible Cause Correction