Filter
Top Products
Chapter 9 Troubleshooting
95
Clearing Jams 3 and 4
The illustration below shows the Jam 3 and 4 areas within the printer.
Jams usually occur in this area because the paper jams between the fuser
unit and the paper exit.
If you are unable to clear the jam or if the jam continues to occur, follow
the troubleshooting procedures at the end of the steps for clearing the
Jam 3 and 4 areas.
Warning! Make sure that the printer power switch is off, and that the
printer has cooled for a minimum of 30 minutes before removing jammed
paper near the fusing unit.
Caution! Do not force jammed paper out of the printer.
1. Pull the jammed paper out of the
printer paper exit slowly and evenly.
2. Open the back cover.
Caution! Do not pull the jammed paper upward and out of the printer through the
top.
3. Open the top cover.