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Caring for Your Printer
4
User Manual
4-17
Identifying cleaning solutions
Cleaning procedures listed in this chapter are referenced by the type of
printing problem you may be experiencing. Use the following tables to help
identify cleaning solutions for these printing problems.
Light stripes or missing colors
Problem type Solution
Missing or light-colored
stripes on prints.
Refer to “Cleaning for light stripes: printhead” on
page 4-23.
Ink smears or random streaks
Problem type Solution
Ink smears on the front,
back or edges of a page.
Oil (drum fluid) on top
edge of print.
Refer to “Cleaning for ink smears: internal paper path” on
page 4-26.
Refer to “Cleaning for ink smears: paper feed rollers” on
page 4-29.
Refer to “Cleaning for ink smears: paper exit path” on
page 4-34.
Media jams at the standard tray
Problem type Solution
Paper-pick or jamming
problems at the tray.
Refer to “Cleaning for media tray jams: media pick
rollers” on page 4-39.