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Caring for Your Printer
4-32
Phaser 340 Color Printer
Cleaning for media tray jams: media pick rollers
Approximate time to complete: 5 minutes
If you are experiencing media feeding problems including mispicks and
multiple picks at the standard (upper) media tray, you can generally correct
the problem by cleaning the media-pick rollers and the media pick pad with
isopropyl alcohol. Refer to “Using isopropyl alcohol” on page 4-20 for more
information.
The printer guides you through the necessary steps to perform cleaning.
You will need the pick roller cleaning tray included in the cleaning kit when
you run the Clean: Media Tray Jams routine from the printer’s front
panel.
Note
Media picking problems can also occur when the maintenance
tray is not properly latched. You may need to remove and re-latch
the maintenance tray to cure a media picking problem. Refer to
“Replacing the maintenance tray” on page 4-8 for instructions.
1.
When the printer is on and the Ready message appears, press the
Clean button. The printer displays the first selection in the menu:
Clean:Light Stripes
<---- Clean Test
2.
Press the left arrow(<---) button until the following message
appears:
Clean:Media Tray Jams
<---- Clean Test
3.
Press the Clean button once again.
4.
The following message appears:
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