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2.2 Troubleshooting Flowchart 2 Troubleshooting Procedures
Satellite A50S/TECRA A3X Maintenance Manual (960-534) [CONFIDENTIAL] 2-5
If the diagnostics program cannot detect an error, the problem may be intermittent. The
Test program should be executed several times to isolate the problem. Check the Log
Utilities function to confirm which diagnostic test detected an error(s), then perform the
appropriate troubleshooting procedures as follows:
1. If an error is detected on the system test, memory test, printer test, Async test,
expansion test, real timer test, NDP test or IEEE1394 test, perform the System
Board Troubleshooting Procedures in Section 2.4.
2. If an error is detected on the floppy disk test, perform the FDD Troubleshooting
Procedures in Section 2.5.
3. If an error is detected on the hard disk test, perform the HDD Troubleshooting
Procedures in Section 2.6.
4. If an error is detected on the keyboard test, perform the Keyboard Troubleshooting
Procedures in Section 2.7.
5. If an error is detected on the display test, perform the Display Troubleshooting
Procedures in Section 2.8.
6. If an error is detected on the test for the touch pad function, perform the Touch Pad
Troubleshooting Procedures in Section 2.9.
7. If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Drive
Troubleshooting Procedures in Section 2.10.
8. If an error is detected on the modem test, perform the Modem Troubleshooting
Procedures in Section 2.11.
9. If an error is detected on the LAN test, perform the LAN Troubleshooting
Procedures in Section 2.12.
10. If an error is detected on the sound test, perform the Sound Troubleshooting
Procedures in Section 2.13.
11. If an error is detected on the Wireless LAN test, perform the Wireless LAN
Troubleshooting Procedures in Section 2.14.