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2 Troubleshooting Procedures 2.6 HDD Troubleshooting
Procedure 3 Format Check
The computer’s HDD is formatted using the low level format program and the MS-DOS
FORMAT program. To format the HDD, start with Check 1 below and perform the other
steps as required.
Check 1 Format the HDD and transfer system files using FORMAT C:/S/U. If the
following message appears on the display, the HDD is formatted.
Format complete
If an error message appears on the display, refer to the Toshiba MS-DOS Manual
for more information and perform Check 2.
Check 2 Using the Diagnostics Disk, format the HDD with a low level format option.
Refer to Chapter 3, Tests and Diagnostics for more information about the
diagnostic program.
If the following message appears on the display, the HDD low level format is
complete. Partition and format the HDD using the MS-DOS FORMAT command.
Format complete
If you cannot format the HDD using the Tests and Diagnostic program, go to
Procedure 4.
2-40 Satellite A40 Maintenance Manual (960-458)