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2.6 HDD Troubleshooting 2 Troubleshooting Procedures
Procedure 4 Diagnostic Test Program Execution Check
The HDD test program is stored in the Diagnostics Disk. Perform all of the HDD tests in the
Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information about
the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed.
Replace the HDD with a new one following the instructions in Chapter 4, Replacement
Procedures. The error codes and statuses are listed in Table 2-7. If an error code is not
generated and the problem still exists, go to Procedure 5.
Table 2-7 Hard disk drive error code and status
Code Status
01h Bad command
02h Address mark not found
04h Record not found
05h HDC not reset
07h Drive not initialized
08h HDC overrun (DRQ)
09h DMA boundary error
0Ah Bad sector error
0Bh Bad track error
10h ECC error
11h ECC recover enable
20h HDC error
40h Seek error
80h Time out error
AAh Drive not ready
BBh Undefined error
CCh Write fault
E0h Status error
EEh Access time out error
DAh No HDD
Satellite A40 Maintenance Manual (960-458) 2-41