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Xerox 4112/4127 Copier/Printer User Guide
12-14
12. Problem Solving
Unable to Copy
Symptoms Causes and Actions
Document is not fed
properly from the document
feeder
YES Cause Document size is too small.
If NO, go to next symptom. Action The minimum document size that can be loaded on the
document feeder is A5.
Refer to “Loading Documents” on page 2-1.
If problem is not solved, go to next Cause/Action.
Cause The right type of document is not being used.
Action The document feeder cannot be used with irregular
sized documents, business cards, transparencies, or
thin documents.
In addition, documents with tags, paper clips, and
cellophane tape cannot be used.
Refer to “Loading Documents” on page 2-1.
If problem is not solved, go to next Cause/Action.
Cause The document guides are incorrectly set.
Action Set the document guides to match the document size.
Refer to “Loading Documents” on page 2-1.
If problem is not solved, go to next Cause/Action.
Cause Part of the document is ripped, and a piece of paper
remains in the document feeder.
Action Open the document feeder cover, and remove the piece
of paper.
Refer to “Document jams” on page 12-76.
If problem is not solved, go to next Cause/Action.
Cause Documents of different sizes are set.
Action When setting documents of different sizes, be sure to
specify Mixed Size Originals.
Refer to “Mixed Size Originals” on page 2-29.