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Xerox 4112/4127 Copier/Printer User Guide
vi
Table of contents
Unable to Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-14
The Copy result is not what was expected . . . . . . . . . . . 12-15
Print Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-18
Unable to Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-18
The Printed result is not what was expected. . . . . . . . . . 12-21
Scan Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-22
Unable to Scan with the Machine . . . . . . . . . . . . . . . . . . 12-22
Unable to import the scanned document into the
computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-23
Unable to send the scanned document over the
network (FTP/SMB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-25
Problems with sending E-mail. . . . . . . . . . . . . . . . . . . . . 12-25
Image is not what was expected. . . . . . . . . . . . . . . . . . . 12-26
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-28
Other Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-28
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-45
Paper Jams in Trays 1-4. . . . . . . . . . . . . . . . . . . . . . . . . 12-46
Paper Jams in Transport Unit 4 . . . . . . . . . . . . . . . . . . . 12-47
Paper Jams in Duplex Module 3. . . . . . . . . . . . . . . . . . . 12-48
Paper Jams in Tray 5 (Bypass). . . . . . . . . . . . . . . . . . . . 12-50
Paper Jams in optional Trays 6 and 7 (High Capacity
Feeder Tray) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-51
Paper jams in optional Tray 6 (Oversized High Capacity
Feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-52
Paper Jams in Tray 8 (Post-Process inserter) . . . . . . . . 12-52
Paper Jams in Lower Left Cover. . . . . . . . . . . . . . . . . . . 12-53
Paper Jams inside body . . . . . . . . . . . . . . . . . . . . . . . . . 12-54
Paper Jams Inside Finisher Left Cover. . . . . . . . . . . . . . 12-57
Paper Jams Inside Finisher Right Cover . . . . . . . . . . . . 12-60
Paper Jams at Z Folding Unit . . . . . . . . . . . . . . . . . . . . . 12-64
Paper Jams at Output Area of Finisher. . . . . . . . . . . . . . 12-70
Paper Jams at the optional High Capacity Feeder Unit . 12-72
Document jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-76
Stapler Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-80
Staple jams in the staple cartridge . . . . . . . . . . . . . . . . . 12-81
Curled Output Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-84
13. Specifications 13-1
Copy specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1
Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-4
Scan specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-6
Document feeder specifications . . . . . . . . . . . . . . . . . . . . 13-7
Optional Trays 6 and 7 (HCF) specifications . . . . . . . . . . 13-7