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Macintosh Troubleshooting
5-8 ❖ DocuPrint Technical Information Guide
Macintosh Troubleshooting
The steps in this procedure should eliminate cabling,
communication, and connection problems.
Complete these steps, then run a test print from your
software application. If the job prints, no further system
troubleshooting will be necessary.
For problems with the appearance of your document once
it has printed, consult of the DocuPrint System
Administrator Guide.
Requirements
• A workstation with the appropriate DocuPrint print
driver installed.
• A working knowledge of the operating system
(System 7.0+ or higher) being used on your
workstation.
• Proper cabling in use to connect your printer to the
network.
Macintosh
Quick Check
1
Start the Chooser in Operating System 7.0+ or greater
software.
2
If the printer name appears, your printer is
communicating through the network. You do not need to
perform any of the checks outlined in this section.
3
If your printer name does not appear, proceed to the
section
“Macintosh Troubleshooting Step-by-Step”
(page 5-9)
.