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MSAP2000 AAM User’s Guide
32.6 Data Rate
The SYNC-rate is not the same as the configured rate.
Table 74 SYNC-rate Troubleshooting
STEPS CORRECTIVE ACTION
1 Connect the ADSL modem or router directly to the ADSL port using a different
telephone wire.
2 If the rates match, the quality of the telephone wiring that connects the subscriber to the
ADSL port may be limiting the speed to a certain rate.
If they do not match when a good wire is used, contact the distributor.
32.7 Configured Settings
The configured settings do not take effect.
Table 75 Configured Settings Troubleshooting
CORRECTIVE ACTION
Use the Config Save button or command after you finish configuring to save the AAM’s settings.
32.8 Password
If you forget your password, you will need to use the console port to reload the
factory-default configuration file (see Section 33.13.1 on page 275).
32.9 SNMP
The SNMP manager server cannot get information from the MSAP2000 AAM.
Table 76 SNMP Server Troubleshooting
STEPS CORRECTIVE ACTION
1 Ping AAM from SNMP server. Check the cable, connections and IP configuration if it fails.
2 Check to see that the community (or trusted host) in the MSAP2000 AAM matches the
SNMP server’s community.
3 Make sure that your computer’s IP address matches a configured trusted host IP address
(if configured).