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B-4 TECHNICAL SUPPORT
Support From Your
Network Supplier
If additional assistance is required, contact your network supplier.
Several suppliers are authorized 3Com service partners who are
qualified to provide a variety of services, including network planning,
installation, hardware maintenance, application training, and support
services.
If you contact your network supplier for assistance, have the following
information ready:
■ Diagnostic error messages
■ A list of system hardware and software, including revision levels
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, refer to the
following section on how to contact 3Com.