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6 Troubleshooting 143
Resetting the System 145
Problems following Initial System Installation 145
First Steps Checklist 145
Hardware Diagnostic Testing 146
Verifying Proper Operation of Key System Lights147
Confirming Loading of the Operating System 147
Specific Problems and Corrective Actions 147
Power Light Does Not Light 148
No Characters Appear on Screen 148
Characters Are Distorted or Incorrect 149
System Cooling Fans Do Not Rotate Properly 150
Diskette Drive Activity Light Does Not Light 150
CD-ROM Drive or DVD/CD-RW Drive Activity Light Does Not
Light 150
Cannot Connect to a Server 151
Problems with Network 151
System Boots when Installing PCI Card 152
Problems with Newly Installed Application Software152
Problems with Application Software that Ran Correctly Earli-
er 152
Devices are not Recognized under Device Manager (Win-
dows* Operating System) 153
Hard Drive(s) are not recognized 153
Bootable CD-ROM Is Not Detected 154
155
Appendix A: Management software installation157
Installing ASM 159
System requirements 159
ASM Agent 159
ASM Console 159
System setup 159
Installing ASM Agent (Windows version) 159
Installing ASM Console (Windows version) 160
Installing ASM Agent (Linux version) 160
Appendix B: Tool-less rail kit installation 163
Tool-less rail kit installation 165
Setting the Multi-Pin Adapters for Rack Type 165
Installing the Slide Rails into the Rack 166
Installing the Component into the Slide Rails 168
Cable Management ARM installation 169