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6 Troubleshooting
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• Are all cables correctly connected and secured?
• Are the processors fully seated in their sockets on the server board?
• Are all standoffs in the proper location and not touching any components,
causing a potential short?
• Are all add-in PCI boards fully seated in their slots on the server board?
• Are all jumper settings on the server board correct?
• Are all jumper and switch settings on add-in boards and peripheral devices
correct? To check these settings, refer to the manufacturer’s
documentation that comes with them. If applicable, ensure that there are
no conflicts—for example, two add-in boards sharing the same interrupt.
• Are all peripheral devices installed correctly?
• If the system has a hard disk drive, is it properly formatted or configured?
• Are all device drivers properly installed?
• Are the configuration settings made in Setup correct?
• Is the operating system properly loaded? Refer to the operating system
documentation.
• Did you press the system power on/off switch on the front panel to turn
the server on (power on light should be lit)?
• Is the system power cord properly connected to the system and plugged
into a NEMA 5-15R outlet for 100-120 V~ or a NEMA 6-15R outlet for 200-
240 V~?
• Are all integrated components from the tested components lists? Check
the tested memory, and chassis lists, as well as the supported hardware and
operating system list.
Hardware Diagnostic Testing
This section provides a more detailed approach to identifying a
hardware problem and locating its source.
Caution: Turn off devices before disconnecting cables: Before
disconnecting any peripheral cables from the system, turn off the
system and any external peripheral devices. Failure to do so can
cause permanent damage to the system and/or the peripheral
devices.
1 Turn off the system and all external peripheral devices. Disconnect
each device from the system, except for the keyboard and the
video monitor.