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6 Troubleshooting
154
Hard Drive(s) are not recognized
Check the following:
• Make sure the drive is not disabled in BIOS Setup.
• Make sure the drive is connected correctly and that is plugged into the
power supply.
• Make sure the drive is compatible.
• Make sure you have not exceeded the power budget for the server.
• If using SCSI drives, verify that each SCSI ID number is unique on the SCSI
bus. See your drive documentation for details on setting the SCSI ID for
your drives.
• If using ATA drives, verify that the master/slave settings are set correctly.
See your drive documentation for details on setting the master/slave
settings.
• If using a RAID configuration with SCSI or SATA drives, make sure the RAID
card is installed correctly.
Bootable CD-ROM Is Not Detected
Check the following:
• Make sure the BIOS are configured to allow the CD-ROM to be the first
bootable device.
LED Information
The Acer Altos R710 includes LEDs that can aid in troubleshooting your
system. A table of these LEDs with a description of their use is listed
below.
Name Function Location Color Notes
ID Aid in server
identification
from the back
panel
Control panel
and board
rear left cor-
ner
Blue Press ID LED
button or user
Server Man-
agement soft-
ware to turn
on the LED.