(800) 777-7782. In all other countries, check appendix A, “QMS Cus-
tomer Support,” in the user’s guide, for the QMS office closest to you.
Electrostatic discharge can destroy circuit boards, such as a SIMM or
your printer’s controller board. To prevent this, use an anti-static wrist-
band. To use an anti-static wristband, attach one end of it to your wrist
and the other end to any convenient electrical ground (for example,
the bare metal chassis of equipment, as on the back of a computer,
that is plugged in but turned off). Never attach the wrist strap to
any piece of equipment with an electrical current present. Turn
off all power switches first. Plastic, rubber, wood, painted metal sur-
faces, and telephones are not acceptable grounding points. The
printer isn't an acceptable grounding point either because it must be
unplugged before you remove you can access the printer’s controller
board.
If you don't have an anti-static wrist strap, discharge your body's
static electric charge by touching a grounded surface before you han-
dle any printer boards or components and before removing the con-
troller board cover. Redischarge your body each time after walking
around and before touching the printer controller board again. Handle
the tray carefully, and try to handle it by the edges only.
Incidental and consequential damages caused by not discharging
electrostatic buildup can affect your printer warranty.