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Appendix
181
Java
For mouse synchronization problems, see Macros, page 111, Mouse DynaSync
Mode, page 118, and Sun / Linux, page 185. For other problems, see the table
below:
Problem Resolution
Java Applet won't connect to the
CN8000
1. Java 6 Update 3 or higher must be installed on
your computer.
2. Make sure to include the correct login string
when you specify the CN8000's IP address.
3. Close the Java Applet, reopen it, and try again.
I have installed the latest Java
JRE, but I am having performance
and stability problems.
There may be issues with the latest version
because it is so new. Try using a Java version that
is one or two updates earlier than the latest one.
Java Applet performance
deteriorates.
Exit the program and start again.
National language characters
don't appear.
Use the CN8000’s On-Screen Keyboard and be
sure that the local and remote computers are set
to the same language. (See The On-Screen
Keyboard, page 117.)
When I log in, the browser
generates a CA Root certificate is
not trusted, or a Certificate Error
response.
The certificate’s name is not found on Microsoft’s
list of Trusted Authorities. The certificate can be
trusted. See Trusted Certificates, page 174, for
details.
There is no Virtual Media icon on
my Control Panel.
The virtual media function only supports the
Windows Client programs.