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CHAPTER 6 TROUBLESHOOTING
6–13
Q & A
This section contains commonly asked questions and the answers
concerning your HL-3400CN printer. If you have encountered a problem,
find your question below and follow the recommended steps:
Setting Up the Printer
Question Recommendation
The printer does not come on. Check the following;
• The printer is securely plugged into the AC outlet.
• The power source is active.
• The
Power
button is on.
The printer does not print. Check the following:
• The printer is turned on.
• The printer is Online.
• All of the protective parts have been removed.
• All the covers on the printer are closed.
• The toner cartridges are installed properly.
• The ‘toner empty’ message is not displayed on the
LCD. If one or more are on, replace the toner
cartridges.
• The interface cable is securely connected between
the printer and computer.
• The
Alarm
LED is blinking. If the LED is
blinking, refer to the Operator Call section of this
manual.
• The HL-3400CN printer is selected in the printer
settings in your application.
• The host is configured correctly: check the printer
port, print manager etc. (clear stored job or turn
off ‘Use Print Manager’)
• There is no jammed paper inside the printer.
• Paper is loaded in the Media Cassette.
• An Error message is not displayed.