Filter
Top Products
Troubleshooting
75
B
Copying Difficulties
Difficulty Suggestions
Vertical black lines or streaks
appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them. (See Cleaning the scanner on page 43.)
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
(See Cleaning the scanner on page 43.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 25.)
Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
Difficulty Suggestions
Poor scanning results when using
the ADF.
Vertical black lines appear in
the scanned data.
Clean the white bar and the glass strip underneath it. (See Cleaning the scanner
on page 43.)
Try using the scanner glass. (See Using the scanner glass on page 25.)
PhotoCapture Center Difficulties
Difficulty Suggestions
Removable Disk does not work
correctly.
1 Take out the memory card or USB flash drive and put it back in again.
2 If you have tried “Eject” from within Windows
®
, take out the memory card or
USB flash drive before you continue.
3 If an error message appears when you try to eject the memory card or USB
flash drive, it means the card is being accessed. Wait a while, and then try
again.
4 If all of the above do not work, turn off your PC and machine, and then turn
them on again.
Part of my photo is missing when
printed.
Make sure that Borderless printing and Cropping are turned off.
(See Online User’s Guide: Print Photos with Auto Cropping and Print Borderless
Photos from Media.)
Software Difficulties
Difficulty Suggestions
Cannot install software or print.
(Windows
®
)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.