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List of Error Messages
8-39
Troubleshooting
8
STAPLE JAM/OPEN FINISHER COVER
Cause A staple jam may have occurred in the Finisher-U1.
Remedy Check if a staple jam has occurred.
STOP KEY PRESSED/PRESS OK KEY
Cause (Stop) has been pressed while scanning the original using the feeder.
Remedy Press [OK], and set the original again.
SYSTEM ERROR/Exxx*
Cause An error of some kind has occurred in the machine.
Remedy Turn OFF the main power, wait for more than 10 seconds, then turn it ON again.
If this does not solve the problem, unplug the machine and contact your local
authorized Canon dealer.
* xxx stands for a number.
TONER LOW/PREPARE NEW TONER
Cause Toner is running out.
Remedy Rock the toner cartridge to redistribute the toner evenly inside the cartridge. If
the message persists, install a new cartridge.
TOO MANY OUTPUTS/CANNOT STAPLE
Cause The machine cannot staple the printouts because too many sheets of paper
have been printed out.
Remedy The printouts are simply collated without stapling. If necessary, reduce the
number of pages in the document and print again.
WASTE TONER FULL
Cause The drum unit is filled with waste toner.
Remedy Contact your local authorized Canon dealer.