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CHAPTER 5 TROUBLESHOOTING
H. Other Functions 2. Recovery of Log Files
1. Mechanical Feed Mode
The software for this machine collects
log files of user usage status information,
and is equipped with a function for
recovering these log files.
Since the log files are designed to be useful
for resolving problems, the user may be
asked to do the operation to recover the files.
Although it is not part of the service
mode using the service tool, this machine is
equipped with a mechanical feed mode for
checking the state of the feed transport
without using a computer. You use this mode
as necessary. Note that you should not
disclose this mode to users. Press the
buttons on the control panel in the following
sequence to enter mechanical feed mode.
The following gives an overview of the
log files and the procedure for recovering
them.
Types of information Entering mechanical feed mode
1) User operations While holding down the Start button,
press the power button, and after the
lamp lights up and once the lamp starts
flashing, immediately press the Stop
button. When you enter this mode, a dot
lights up in the bottom right of the Job No.
indicator.
2) Error
3) Settings
4) Debugging (note that this excludes
default settings)
5) Latest information when recovering the
files
Recovery procedure (refer to Figure
5-261)
Feeding paper
While the machine is in this mode, place
paper and press the Start button to begin
feeding the paper.
1) Open the Advanced screen for the
scanner, and click the [About] button.
2) Click the [Log File Settings] button in the
About screen.
To feed again after finishing feeding one
batch, press the Stop button once before
pressing the Start button. 3) Click the [Execute] button in the Log File
Settings screen.
4) The Save Settings screen is displayed. Select
the appropriate location to save the files.
How to finish
Hold down the power button continuously
until the lamp stops flashing. This is the
same as turning the power off normally.
5) The files are saved with [xxx.dat]
attached.
Note: [Full] Setting
On the Log File Settings screen, the type
of log file can be set to [Full] or [Mini].
The default setting is [Mini]. If you need
the [Full] information, set to [Full] and
click the [OK] button. Then, perform the
steps to reproduce the problem and
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CANON ELECTRONICS INC. 2011 CANON DR-M140 FIRST EDITION
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